Zenmer has officially launched Zenia V2, the latest version of its AI travel assistant, featuring powerful Agentic AI capabilities designed to revolutionize business travel management. Built on the latest developments in large language model (LLM) technology, Zenia V2 uses natural language processing to simplify search, send quotes, and execute one-click bookings—making it an indispensable tool for corporate travelers and travel consultants.
Fully integrated with Zenmer’s core travel management tools, Zenia V2 enhances the platform’s ability to provide seamless, personalized, and policy-compliant travel solutions. With new functionalities, including support for trip cancellations, changes, and post-booking operations, the assistant transforms how travel agents and corporate travelers interact with booking systems.
“I am excited to bring first-of-its-kind capability in an OBT by announcing Zenia V2 with Agentic AI capabilities,” said Nikunj Agrawal, CEO of Zenmer. “Zenia V2 takes intelligent travel assistance to a new level, offering a deep understanding of travelers and business processes—helping answer even the most complex travel questions.”
Key Features of Zenia V2
Agentic AI Functionality: Zenia V2 bridges the gap between traditional digital booking tools and full-service agents, taking actionable steps such as booking, quoting, and managing travel needs across all trip stages—pre-trip, on-trip, and post-trip.
Off-Platform Trip Fulfillment: Travel advisors can now request quotes and approve trips via email, with integrations for WhatsApp, Slack, and Microsoft Teams coming soon. Travelers simply send a message to initiate bookings or request support—no need to navigate the booking portal.
Traveler-Centric Personalization: Zenia V2 reads traveler profiles, loyalty memberships, preferences, and corporate travel policies to recommend flights, hotels, and other services tailored to individual and organizational needs.
Post-Booking Support: From weather updates and visa requirements to on-trip assistance and policy clarification, Zenia’s contextual awareness ensures smooth, informed travel at every stage.
Multilingual Capabilities: With multilingual response support, Zenia enables global teams to communicate effortlessly, providing accessibility across different regions and languages.
With Zenia V2, Zenmer has created a next-generation travel assistant that not only saves time but also elevates productivity, accuracy, and user experience in corporate travel. This advanced platform aims to empower travel advisors to deliver highly customized service while optimizing time and resources.
